Terms of Service and Refund Policy

The site measures six geometric properties of a face in a photo, and presents them with a composite score. The measurements are real geometry. The composite score is an editorial weighting of those measurements that we chose ourselves.

No scientific scale converts face geometry into a value for attractiveness. The composite score is a heuristic. It does not measure your worth, your health or your prospects, and it does not place you against anyone else.

The site is for interest and entertainment. It is not medical, psychological, dermatological, orthodontic or surgical advice, and it is not a diagnosis.

Do not use the score to decide whether to have a cosmetic procedure, to change your diet, or to make any other decision about your body or your health. Speak to a qualified professional instead.

If your appearance is causing you distress, please talk to a doctor or to a mental health professional. A number produced by a web page is not a reason to think less of yourself.

Only upload a photo that you are entitled to use. Do not upload a photo of another person without their permission.

Because the photo stays on your device, we never receive it, and we cannot moderate it. That makes this entirely your responsibility.

The single-report option costs US$5 once. It is not a subscription and unlocks one complete report plus one verification retake. The first report must be redeemed within 12 months; the retake must be delivered within seven days after the first report.

The monthly face toolkit costs US$9 every month. It is a subscription that renews monthly until canceled and includes unlimited face reports, optional private local history, three-photo baselines, progress charts, comparisons and the Photo Optimization Protocol while access is active. It does not include Private Color Analysis.

Private Color Analysis is separate from the geometry plans. It costs US$12 once plus applicable tax and includes a colour guide with makeup, hair-colour directions, eyewear and accessories. Use the first guide within 365 days of purchase. It includes up to two guide deliveries: the first guide and one verification session within seven days of the first delivery. A failed or pending delivery can be retried for 24 hours using the same delivery request. The service checks that a delivery credit remains when you explicitly request a guide.

Private Color Analysis uses an unvalidated, photo-based editorial styling method. It has not been validated against professional colour analysis and is not expert-reviewed. It offers colour directions, not an objectively correct season or intrinsic undertone. Makeup suggestions are colour families, not exact foundation matches or product recommendations; hair colours are options to discuss with a colourist and do not predict dye results.

Before checkout or guide delivery, both of the two warm/cool comparisons and both of the two soft/clear comparisons must agree within their pair, and the photos must pass the local consistency checks. Missing, unsure or conflicting preferences can leave the consultation inconclusive; reviewing comparisons is optional and you do not need to force a choice. An inconclusive consultation, including a verification, does not use a guide delivery credit. These checks establish sufficient comparison choices for the styling guide, not professional accuracy.

Neither geometry option changes the scoring formula. Both geometry options include all six measurements, interactive measurement guides, personalized explanations, score composition, retake guidance, local PDF download and browser printing.

If you are under 18, you must have the card holder’s permission before you pay.

Paid access is for your own personal use. Because all analysis stays on your device, entitlement enforcement is best effort and does not bind a purchase to a particular face.

The US$9 subscription renews each month using the payment method held by Stripe until you cancel. You can use the visible “Manage subscription” button to open Stripe’s hosted customer portal and cancel.

Cancellation takes effect at the end of the period you have already paid for. You keep access through that paid-through date. A failed renewal does not extend access; past-due access is available only until the existing paid-through date.

If the portal is unavailable, write to support@omogleai.com. Cancel before the next renewal if you do not want another monthly charge.

Because we hold no account for you, your browser stores access credentials. If you clear site data, browse privately, or use another device, paid access will not open by itself.

For geometry access, the site shows a private restore link containing the Stripe session reference after the #. Fragments do not reach ordinary servers, CDNs, referrers or request analytics. Opening that geometry link exchanges the reference for a fresh access token, subject to the single credit or subscription still being valid.

A Private Color Analysis restore link instead places the existing signed access token in the #colour_token fragment. Opening it checks that token directly; it does not exchange a Stripe session reference. Restore confirms the credential only. Any remaining delivery credit is checked only when you explicitly request a guide.

A completed Private Color Analysis guide stays available only in the open tab’s memory. Download its PDF or PNG as the lasting copy. After a reload, the completed delivery handle cannot reconstruct the guide; use the downloaded guide or explicitly start a new verification if a delivery credit remains.

Save the link. If you lose it, write to support@omogleai.com with the email address on your Stripe receipt. Losing it after the first complete report was delivered does not itself qualify for a refund.

A single-report sale is final once its first complete report has been delivered. No refunds after delivery are offered merely because you change your mind or are dissatisfied.

For Private Color Analysis, delivery means the complete colour guide has been displayed after access and a valid delivery credit are confirmed. The same rule applies: a delivered guide is final, but if you were charged and it was not displayed, contact us through the support process below so we can restore access and try delivery, or refund through Stripe if delivery cannot be completed.

The first report is delivered when the complete report is displayed in your browser after payment is confirmed and a photo passes local quality checks. The included verification retake is an additional delivery available for seven days; not using it does not undo delivery of the purchased report or create a separate refund right.

For the monthly toolkit, cancel to stop future renewals. Cancellation normally does not refund the current paid period, and access continues through the paid-through date. Contact us promptly about duplicate or erroneous charges.

If you were charged but the full report was not displayed, write to support@omogleai.com from the email address on your Stripe receipt, or attach the receipt. We aim to reply within two working days.

We will first try to restore your access and deliver the report. If we cannot deliver it, we will refund the payment through Stripe to the card you used.

Clearing site data, changing device or losing your restore link after delivery does not make the purchase refundable. If you lose the link, write to us with your receipt and we will restore your access.

Nothing in this policy limits any refund or other right that applicable law does not allow us to exclude.

If something is wrong, please write to us before you contact your bank so we have a chance to investigate and restore access or deliver the report.

When you use the site, you agree to these limits:

The text, the design and the report content on this site belong to us.

Your own results are yours. Keep them, and share them, as you like. You may not copy the report text and publish it as your own work.

We provide the site as it is. We do not promise that it will always be available, that any given photo will work, or that any measurement is fit for a particular purpose.

So far as the law allows, our total liability to you for anything connected with this site is limited to the amount you paid us for the purchase or subscription period giving rise to the claim.

We are not liable for indirect loss, for decisions you make because of a score, or for anything that arises from a photo you chose to use.

We may change these terms. The date at the top shows when they last changed. A change will not alter the terms that applied when you completed an earlier purchase.

We may withdraw access from anyone who breaks the acceptable use rules.

The law of Singapore governs these terms.

Write to support@omogleai.com.